Comments on: Refuse Collection http://www.kingsway-villagers.co.uk/rubbish/refuse-collection/ Community blog for residents of Kingsway Village, BY residents of Kingsway Village, Gloucestershire. Thu, 29 Jul 2010 20:07:19 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Rebecca http://www.kingsway-villagers.co.uk/rubbish/refuse-collection/#comment-1144 Rebecca Tue, 06 Jan 2009 16:26:52 +0000 http://www.kingsway-villagers.co.uk/?p=1112#comment-1144 Thankfully our rubbish was finally collected on Monday afternoon :P - but only after my husband sent a 'sternly-worded' email. We had tried the customer service phone number, but didn't have much joy from them either. I don't know whether they were just down to skeleton staff over the holiday period, but the person we spoke to didn't have much of a clue. Nevermind, at least everything has been rectified now. Thankfully our rubbish was finally collected on Monday afternoon :P – but only after my husband sent a ’sternly-worded’ email.
We had tried the customer service phone number, but didn’t have much joy from them either. I don’t know whether they were just down to skeleton staff over the holiday period, but the person we spoke to didn’t have much of a clue.
Nevermind, at least everything has been rectified now.

]]> By: nobbyc http://www.kingsway-villagers.co.uk/rubbish/refuse-collection/#comment-1143 nobbyc Mon, 05 Jan 2009 22:27:07 +0000 http://www.kingsway-villagers.co.uk/?p=1112#comment-1143 Rebecca, I telephoned the Council refuse "help line" (soon to be renamed the "unhelpful line") on Friday, asking if there was an Xmas tree collection, Xmas tree drop-off point, or whether I could chop it up and put it in the green garden waste bin. The reply I got was "I dont know, let me check thier website"... 5 min's later "I'm sorry, they haven't updated it yet"! Why oh why do they privatise these services and then know naff all about it? As for the bin men, they did come on Saturday, but decided to leave two bags on the drive and litter and rubbish all down the street! What happened to the nice friendly bin men that I remember from anywhere else I have lived? It seems that Kingsway have a bunch of power-hungry blokes who try to lecture you for having the wheelie bin lid open a couple of inches, or for not putting them in the correct position, just for them to leave the empty bin wherever they like. I normally tip my bin men at Xmas but not this year, or any more to come! I don't mean to rant on and I know they are busy at this time of year, but so am I and I still manage to do my job properly! Rebecca,

I telephoned the Council refuse "help line" (soon to be renamed the "unhelpful line") on Friday, asking if there was an Xmas tree collection, Xmas tree drop-off point, or whether I could chop it up and put it in the green garden waste bin.
The reply I got was "I dont know, let me check thier website"… 5 min’s later "I’m sorry, they haven’t updated it yet"!
Why oh why do they privatise these services and then know naff all about it?
As for the bin men, they did come on Saturday, but decided to leave two bags on the drive and litter and rubbish all down the street!
What happened to the nice friendly bin men that I remember from anywhere else I have lived? It seems that Kingsway have a bunch of power-hungry blokes who try to lecture you for having the wheelie bin lid open a couple of inches, or for not putting them in the correct position, just for them to leave the empty bin wherever they like.
I normally tip my bin men at Xmas but not this year, or any more to come! I don’t mean to rant on and I know they are busy at this time of year, but so am I and I still manage to do my job properly!

]]> By: Clive http://www.kingsway-villagers.co.uk/rubbish/refuse-collection/#comment-1142 Clive Mon, 05 Jan 2009 11:17:46 +0000 http://www.kingsway-villagers.co.uk/?p=1112#comment-1142 Hi Rebecca, Thanks for joining, and contributing :) I looked into this a few weeks ago. I made <a href="http://www.kingsway-villagers.co.uk/rubbish/bin-collections-for-easter-weekend/" rel="nofollow">this post</a> in March 2008 regarding Bank Holiday refuse collections (for Easter). I had linked to the relevant pages on the Council website, but I found that the pages had been deleted/moved (with no redirects set up) :roll: They have a document entitled "Your Christmas and New Year refuse collection arrangements" (I won't link to it in case it moves again) which says: <blockquote>There will be no refuse or recycling collections in the week beginning 22nd December 2008. For week beginning 29th December: Normal Collection Date Revised Collection Date Monday 29th December...............................Normal Collection Tuesday 30th December................................Normal Collection Wednesday 31st December ........................Normal Collection Thursday 1st January 2009................Friday 2nd January 2009 <strong>Friday 2nd January 2009..............Saturday 3rd January 2009</strong></blockquote> They certainly collected from Thatcham/Kinloss on Saturday 3rd, so I guess that was the plan! If they missed Marham Drive I suggest you ring their Customer Services on 01452 396396. Regards, Clive Hi Rebecca,

Thanks for joining, and contributing :)

I looked into this a few weeks ago.
I made this post in March 2008 regarding Bank Holiday refuse collections (for Easter). I had linked to the relevant pages on the Council website, but I found that the pages had been deleted/moved (with no redirects set up) :roll:

They have a document entitled “Your Christmas and New Year refuse collection arrangements” (I won’t link to it in case it moves again) which says:

There will be no refuse or recycling collections in the week beginning
22nd December 2008. For week beginning 29th December:
Normal Collection Date Revised Collection Date
Monday 29th December………………………….Normal Collection
Tuesday 30th December…………………………..Normal Collection
Wednesday 31st December ……………………Normal Collection
Thursday 1st January 2009…………….Friday 2nd January 2009
Friday 2nd January 2009…………..Saturday 3rd January 2009

They certainly collected from Thatcham/Kinloss on Saturday 3rd, so I guess that was the plan! If they missed Marham Drive I suggest you ring their Customer Services on 01452 396396.

Regards,
Clive

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