Comments on: Water Rates – Reduction

By: shanemmc

shanemmc — Sat, 22 Aug 2009 00:34:34 +0000

Guess they are visiting me too as I note the wife has posted on here saying so
Just think… A reduction in water rates

By: Clive

Clive — Wed, 19 Aug 2009 23:45:35 +0000

Hi misslc,

Thanks for joining and contributing

Oooh err… that does sound ominous

Please let us know how it turns out …and good luck

By: missslc

missslc — Wed, 19 Aug 2009 19:13:01 +0000

I submitted a claim a few weeks ago and had a letter back this week saying they are going to visit my property!
Hmmm doesn’t look like anyone else has had a visit though!
Oh well, I’ll keep you posted!! <3

By: ceejaytee1979

ceejaytee1979 — Wed, 29 Jul 2009 13:35:15 +0000

We had a letter from STW stating that we had been overcharged and they credited our account.
It was nice to get a letter saying “we are giving you money” as opposed to taking it

By: Clive

Clive — Sat, 13 Jun 2009 19:00:43 +0000

We downloaded the leaflet last week but haven’t sent it yet… But we had a letter today (from their audit department) notifying us of a refund of £120 (for surface water drainage overcharge) so it seems like they may have finally sorted out their act and stopped overcharging in Kingsway now (nice)!

HM,
You said

Anyway, last week I got a reply from STW saying that I was due a refund of £170, as the local roads have not been adopted.

Are you sure it mentioned “Roads not adopted”? I can’t think why that would make a difference (AFAIK you pay rates even if you’re on totally private property, so I don’t see why non-adopted roads would make a difference)!

Anyway… I assume the difference in value is due to the size of the house you live in and the length of time since you started paying your water rates in Kingsway.

If anybody hasn’t heard yet, I recommend you contact Severn Trent.

By: chumly

chumly — Thu, 28 May 2009 11:09:04 +0000

I haven’t contacted STW but got a 50 quid rebate from them for this issue last week; wonder if I should be asking for more?