Comments on: Bus Pass

By: Clive

Clive — Wed, 01 Jul 2009 15:54:11 +0000

Hi Tog,

I don’t know about the buses… Thatcham Avenue is destined to be part of their main route through Kingsway, but I’ve no idea when they plan to start.

Hi Claudia,

Glad to hear you have it sorted.

Yes indeed… It’s up to the individual developers to sort this out.

By: Claudia

Claudia — Wed, 01 Jul 2009 09:51:55 +0000

I have to say thanks for all the effort given for this free bus pass issue to everyone and mainly to Nathan Williams, who has been very kind and patient.

I just want to make the point I didn’t asked to be given the 28-day tickets directly from Stagecoach, I understand they can’t issue tickets to everyone who claims to have bought a house in Kingsway. I am just someone who wanted to take what has been offered, then if it has been lack of communication, disinterest or misunderstanding with/of the developers, it is not my responsibility or fault.

Thank you again.

So whoever wants the buss pass please go to your developer, they should know what to do by now I hope…

… is it right?

By: tog

tog — Tue, 30 Jun 2009 20:53:53 +0000

Hi
Is this a new bus service down Thatcham Avenue? If so I would be very interested in any info’. If not we had bus passes through the post in 2007 giving us 28 days free travel but did not take it up.

Regards
Tog.

By: Clive

Clive — Mon, 29 Jun 2009 16:00:35 +0000

Hi Claudia,

Well… Good Luck.

If they do keep giving you the runaround, I would take the name of the person you speak to, contact Andrew Hunter again (01452 723200) and tell him.

By: Claudia

Claudia — Mon, 29 Jun 2009 15:35:25 +0000

Ok thank you so much. I will go during the weekend (so Bryant office will have plenty time to learn)!

Andrew Hunter told me he was going to call Rachel from Bryant office, and I guess he did, because when I went to talk to Rachel last Saturday she confirmed it but still she didn’t know what to do, she actually said that maybe they are not going to do it anymore and Andrew Hunter should take it off of the web site, (but I think this is a silly idea, I don’t think it will look so professional to promise something and then take it back).

Just an advice, if Bryant office tells me they don’t know anything or to contact someone else (I won’t be surprised), what am I supposed to say?

Thank you.

By: Clive

Clive — Mon, 29 Jun 2009 15:04:52 +0000

Hi Claudia,

I can understand your frustration

I spoke to Andy Hunter (just) about this and he said that Stagecoach don’t issue them directly, it’s up to the individual developers (in your case Bryant) to issue them.
He also said that he had sent instructions to Bryant (by email) explaining how they should go about it and they had rung him back (twice) to clarify the details!

I explained the response you’d had from Bryant and – after a loud sigh – he said he would call them again to make sure their sales office personnel know the score…

So the answer for you is to contact Bryant again (give Andy time to ring them first) and see if you can find someone more knowledgeable/helpful…
Good luck with that